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AssigneeAvaya Technology Corp.
InventorsNigel A. Browne, Steven M. Silverstein
Estimating the term…
Techniques are disclosed for processing communications in a communication system switch in which one or more processing scripts are selected for application to one or more communications in accordance with weightings assigned to at least a subset of the processing scripts. Measurements are determined for one or more switch resources, such as central processing unit (CPU) utilization, associated with processing of the communications using the processing scripts, and the processing script weightings are periodically adjusted in accordance with the determined measurements. The system resource measurements may be generally characterized as comprising resource limit measurements, business objective measurements, or other types of measurements. The invention facilitates the processing of communications in the system switch and provides improved efficiency and reliability.
A method of processing communications in a communication system switch in which one or more processing scripts are selected for application to one or more communications in accordance with weightings assigned to at least a subset of the processing scripts, the method comprising the steps of:
A communication system switch for processing communications, the switch comprising:
An article of manufacture comprising a machine-readable storage medium storing one or more programs for use in processing communications in a communication system switch in which one or more processing scripts are selected for application to one or more communications in accordance with weightings assigned to at least a subset of the processing scripts, wherein the one or more programs when executed implement the steps of:
Dependencies are inferred from the claim text.