Apparatus and method for providing call status information
AssigneeAvaya Inc.
InventorDavid Ray Burritt
Life of this patent
Estimating the term…
Abstract
An apparatus and method use logical network connections to telephones interconnected by the network to obtain the call status information and then to convert the call status information to audio information that is presented to the user.
Claims92
A method for providing call status information intended for visual presentation as audio information, comprising the steps of:
- establishing a first network connection by a monitor computer to a telecommunication set via a network;
- receiving call status information intended for visual presentation by the telecommunication set via the network from an endpoint;
- transmitting call status information intended for visual presentation to the monitor computer by the telecommunication set;
- converting the call status information intended for visual presentation to audio call status information by the monitor computer;
- and
- presenting the audio call status information to a user of the telecommunication set.
A method for providing call status information intended for visual presentation as audio information by a telecommunication set, comprising the steps of:
- establishing a first network connection with a monitor computer in response to a first message from a monitor computer;
- and
- transmitting call status information intended for visual presentation to the monitor computer via the first network connection for presentation as audio call status information.
A method for providing by a monitor computer call status information intended for visual presentation as audio information, comprising the steps of:
- establishing a first network connection to a telecommunication set via a network;
- receiving call status information intended for visual presentation to the monitor computer by the telecommunication set;
- and
- converting the call status information intended for visual presentation to audio call status information;
- and
- presenting the audio call status information to a user of the telecommunication set.
A processor-readable medium comprising processor-executable instructions configured for:
- establishing a first network connection by a monitor computer to a telecommunication set via a network;
- receiving call status information intended for visual presentation by the telecommunication set via the network from an endpoint;
- transmitting call status information intended for visual presentation to the monitor computer by the telecommunication set;
- converting the call status information intended for visual presentation to audio call status information by the monitor computer;
- and
- presenting the audio call status information to a user of the telecommunication set.
A processor-readable medium comprising processor-executable instructions stored in a telecommunication set for:
- establishing a first network connection with a monitor computer in response to a first message from a monitor computer;
- and
- transmitting call status information intended for visual presentation to the monitor computer via the first network connection for presentation as audio call status information.
A processor-readable medium comprising processor-executable instructions stored in a monitor computer for:
- establishing a first network connection to a telecommunication set via a network;
- receiving call status information intended for visual presentation to the monitor computer by the telecommunication set;
- and
- converting the call status information intended for visual presentation to audio call status information;
- and
- presenting the audio call status information to a user of the telecommunication set.
A method for providing call status information intended for visual presentation as audio information, comprising the steps of:
- establishing a network connection by a telecommunication set to a control computer of the telecommunication switching system via a first network;
- transmitting call status information intended for visual presentation to the telecommunication set by the control computer via the first network;
- accessing the call status information intended for visual presentation by monitor computer from the telecommunication set and first network or the control computer and a second network;
- converting the call status information intended for visual presentation to audio call status information by the monitor computer;
- and
- presenting the audio call status information to a user of the telecommunication set by the monitor computer.
A processor-readable medium comprising processor-executable instructions configured for:
- establishing a network connection by a telecommunication set to a control computer of the telecommunication switching system via a first network;
- transmitting call status information intended for visual presentation to the telecommunication set by the control computer via the first network;
- accessing the call status information intended for visual presentation by monitor computer from the telecommunication set and first network or the control computer and a second network;
- converting the call status information intended for visual presentation to audio call status information by the monitor computer;
- and
- presenting the audio call status information to a user of the telecommunication set by the monitor computer.
Dependencies are inferred from the claim text.