Information system for manipulating data related to the ordering and performance of services and communication of results

A method of organizing customer service requests to a service provider comprising the steps of:

• providing a procedures database containing service specification information;
• providing a service provider database containing service provider information;
• providing a relationship database containing customer identification information, service request information and product information;
• providing a location list database containing location information;
• creating a service product database from service specification information and service request information;
• creating a product list database from the product information;
• creating a service request database by combining predetermined elements of the procedures database, the service product database, the product list database, and the location list database;
• and
• creating a work order database from a predetermined element of the service request database.

A method of organizing a plurality of service requests to a service provider comprising the steps of:

• providing a procedures database containing a plurality of testing service procedures;
• providing a service provider database containing information related to an identification of at least one provider partner;
• providing a location list database containing the location of product to be tested;
• entering customer identification information, at least one service request and an identification of at least one product to be tested into a co-relational relationship database;
• creating a matched service request by associating at least one service request with at least one testing service procedure;
• creating a service product database containing the matched service request;
• creating a matched provider identification by associating at least one partner with at least one testing service procedure;
• creating a product list database from the identification of the product to be tested;
• creating a service request database by combining the identification of the product to be tested, the matched service request, the location of the product to be tested and the matched provider identification;
• submitting a selected service request from the service request database to the service provider for approval;
• if approval is made, creating a work order database incorporating the selected service request;
• and
• distributing the selected service request according to the matched provider information.