Systems and methods for providing voice and data interfaces to web services-based applications

A method for facilitating voice communications between an end user and a third party Internet web application, comprising:

• providing a communication interface unit being operated by an entity separate from a third party Internet web application;
• the communication interface unit receiving a voice communication from an end user device;
• the communication interface unit converting the voice communication into a data communication capable of being received and processed by a third party Internet web application;
• the communication interface unit transmitting the data communication to the third party Internet web application;
• after at least some data processing at the third party Internet web application, receiving at the communication interface unit a data communication from the third party Internet web application;
• the communication interface unit converting the data communication into a voice communication;
• and
• transmitting the voice communication to the end user device.

A system for facilitating voice communications between an end user and a third party Internet web application, comprising:

• a communication interface unit being operated by an entity different from an entity operating a third party Internet web application, said communication interface unit configured to:
• receive a first voice communication from an end user device;
• convert the voice communication into a first data communication capable of being received and processed by the third party Internet web application;
• transmit the first data communication to the third party Internet web application;
• receive a second data communication from the third party Internet web application;
• convert the second data communication into a second voice communication;
• and
• transmit the second voice communication to the end user device.