Program, method and system for searching content, and operator questioning processing system

A computer-readable medium for recording a program for searching content with a first content group stored in a first storage unit and a second content group containing similar content as the first content group stored in a second storage unit provided in separately, wherein the program causing a computer to execute the processes of:

• searching the first content group stored in the first storage unit using inputted search conditions;
• displaying retrieved content as search results of the first content group;
• acquiring identification information corresponding content selected from the search results of the first content group and storing the identification information as reference history;
• searching the second content group stored in the second storage unit using the search conditions;
• acquiring identification information corresponding each retrieved content as search results of the second content group and determining whether or not the identification information corresponding the content retrieved from the second content group exists in the reference history;
• and
• displaying the content retrieved from the second content group as search results in such a manner that the content having the identification information in the reference history and the content not having the identification information in the reference history are distinguishable.

A method for searching content with a first content group stored in a first storage unit and a second content group containing similar content as the first content group stored in a second storage unit provided in separately, the method comprising the steps of:

• searching the first content group stored in the first storage unit using inputted search conditions;
• displaying retrieved content as search results of the first content group;
• acquiring identification information corresponding content selected from the search results of the first content group and storing the identification information as reference history;
• searching the second content group stored in the second storage unit using the search conditions;
• acquiring identification information corresponding each retrieved content as search results of the second content group and determining whether or not the identification information corresponding the content retrieved from the second content group exists in the reference history;
• and
• displaying the content retrieved from the second content group as search results in such a manner that the content having the identification information in the reference history and the content not having the identification information in the reference history are distinguishable.

A system for searching content with a first content group stored in a first storage unit and a second content group containing similar content as the first content group stored in a second storage unit provided in separately, the system comprising:

• means for searching the first content group stored in the first storage unit using inputted search conditions;
• mean for displaying retrieved content as search results of the first content group;
• means for acquiring identification information corresponding content selected from the search results of the first content group and storing the identification information as reference history;
• means for searching the second content group stored in the second storage unit using the search conditions;
• means for acquiring identification information corresponding each retrieved content as search results of the second content group and determining whether or not the identification information corresponding the content retrieved from the second content group exists in the reference history;
• and
• means for displaying the content retrieved from the second content group as search results in such a manner that the content having the identification information in the reference history and the content not having the identification information in the reference history are distinguishable.

An operator questioning processing system having a user terminal storing a first content group stored in a first storage unit and a server storing a second content group containing similar content as the first content group stored in a second storage unit, for carrying out processing for questioning by the user using search results of the first and second content group, wherein the user terminal comprises:

• means for searching the first content group stored in the first storage unit using inputted search conditions;
• mean for displaying retrieved content as search results of the first content group;
• means for acquiring identification information corresponding content selected from the search results of the first content group and storing the identification information as reference history;
• means for inputting question data;
• and
• means for sending the question data, the search conditions, and the reference history to the server, and
• the server comprises:
• means for receiving the question data, the search conditions, and the reference history;
• means for searching the second content group using the search conditions;
• and
• means for determining whether or not identification information of retrieved content as search results of the second content group exists in the reference history and for displaying a list of retrieved content as search results of the second content group in such a manner that the content having the identification information in the reference history and the content not having the identification information in the reference history are distinguishable.