System and method for the accurate collection of end-user opinion data for applications on a wireless network
AssigneeQUALCOMM Incorporated
InventorsDavid J. Ross, Jason Kenagy, Mazen Chmaytelli, Samir K. Khazaka
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Abstract
A system, method, and computer program for collecting end-user opinions of applications and data in a wireless communications network. The system identifies the end-user who has downloaded software applications and/or data to a wireless device and collects end-user opinion preferably through the transmission of a targeted questionnaire to the wireless device.
Claims37
A system for collecting opinion from an end-user of a wireless device on a wireless communications network, the system comprising:
- a wireless communications network;
- a wireless communications device in communication with the wireless communications network, the wireless communications device collecting end-user opinion after the end-user has used a software application for a predetermined period, the opinion being sent by the wireless communications device to the wireless communications network;
- and
- a server in communication with the wireless communications network, the server running an application that receives the end-user opinion from the wireless communications network.
A system for collecting opinion from an end-user using a wireless communications network, the system comprising:
- a wireless communications means for communicating with a wireless communications network;
- and
- an end-user opinion collection means for collecting end-user opinion after the end-user has used a software application for a predetermined period.
A method for collecting opinion from an end-user using a wireless device on a wireless communications network, the method comprising the steps of:
- registering a wireless communications device with a wireless communications network;
- transmitting identification information from the wireless communications device to the wireless communications network;
- transmitting data from the wireless communications network to the wireless communications device, the data including at least a questionnaire, and the data being transmitted during a first registration procedure of the wireless communications device;
- prompting the questionnaire to the end-user on a display screen;
- collecting opinion from the end-user;
- and
- transmitting the opinion from the wireless communications device to the wireless communication network, the opinion being transmitted during a second registration procedure.
A method for collecting opinion from an end-user of a software application, the method comprising the steps of:
- connecting to a server;
- receiving the software application from the server;
- using the software application;
- detecting a threshold event has occurred for the software application usage;
- prompting a questionnaire to the end-user;
- collecting the opinion from the end-user;
- and
- transmitting the opinion to the server.
A server for selectively downloading applications and data to wireless devices across a wireless network, the server collecting opinion data from an end-user at a wireless device after the end-user has downloaded software application or data and used the application or data for a predetermined period, the opinion data being sent by the wireless device to the server through the wireless network.
A computer program resident in a computer readable medium, that when executed, directs a computer in communication with a wireless network to perform the steps of:
- selectively downloading an application to a wireless device across the wireless network;
- recording the identity of the end-user to which the application was downloaded;
- requesting the end-user provide opinion data for the downloaded application;
- and
- receiving opinion data from the end-user.
The program according to claim 40, wherein the step of requesting the end-user provide opinion data for the downloaded application is requesting opinion data through sending a questionnaire to the wireless device of the end-user as a data message.
The program according to claim 40, wherein the step of requesting the end-user provide opinion data for the downloaded application is requesting opinion data through sending a questionnaire to the wireless device of the end-user as instant message.
Dependencies are inferred from the claim text.