Integrating dynamic, context-sensitive awareness into software applications
OwnerJohn C. Tang, Nicole Y. Mordecai +3inventors
InventorsJohn C. Tang, Nicole Y. Mordecai, Donald Gentner, James M.A. Begole, Michael L. Van De Vanter
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Abstract
The present invention provides a method and apparatus for integrating dynamic, context-sensitive awareness into software applications. In one embodiment, a computer interface is provided that helps users identify and interact with advisors having a particular expertise or interest. The list of advisors is dynamically created, based on an activity that the user os performing. In one embodiment, a list of advisors meeting defined criteria are identified and optionally ranked according to the level of expertise or knowledge the person has, in relation to the specified criteria.
Claims18
A method for establishing communication between a computer user performing a computer activity and an advisor comprising:
- providing a first list of advisors, each advisor having at least one attribute;
- ranking each advisor based on the relevance of at least one of said advisor attribute to said computer activity;
- creating, by determing which advisors on said first list that are ranked higher than a ranking threshold, a second list of advisors.
2 The method of claim 1 further including
- causing at least one advisor from said second list to be selected for communication;
- and
- initiating communication with at least one of said selected advisors.
Dependencies are inferred from the claim text.