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AssigneeAmeritech Corporation
InventorsRichard N. Roberts, Todd August Bartels, Terrence J. McCarthy, Wayne Robert Heinmiller, Rodney T. Brand, Leslie Bernard Moore, Carlos H. Donoso, Kara Elisia Ford
Estimating the term…
A method and system are provided for routing a call to a called party's landline or wireless communication unit based on the availability of the wireless communication unit A call placed to a called party's landline communication unit is routed to the called party's wireless communication unit if the wireless communication unit is determined available, otherwise, the call is routed to the called party's landline communication unit. Unlike past attempts to facilitate communication with a called party having wireless and landline communication units, these preferred embodiments operate automatically (without called party intervention) before a call is terminated at the landline communication unit and are responsive to the availability of the called party's wireless communication unit. Further, there preferred embodiments do not rely on complex, predetermined hunting sequences or expensive adjunct customer premises equipment.
A method for routing a call to a called party's landline or wireless communication unit, said method comprising the steps of
11 The method of claim 1 further comprising the step of playing a message to a calling party before the call is automatically routed.
12 The method of claim 1 further comprising the step of using an interactive voice response system to disable performance of steps (a)-(c)
A system for routing a call to a called party's landline or wireless communication unit, said system comprising:
A system for routing a call to a landline or wireless communication unit, said system comprising:
A computer usable medium having computer readable program code embodied therein for routing a call to a called party's landline or wireless communication unit, the computer readable program code comprising:
Dependencies are inferred from the claim text.