Method and system for diagnosing printing defects

Abstract

A page reference system that facilitates identification of the locations of printing defects on a printed page includes a sheet of media with one or more reference points and, optionally, indicia printed thereon. The page reference system may be preprinted or printed along with another file. Accordingly, a page reference program that causes the page reference system to be printed onto a sheet is disclosed, as are systems that employ such a program. A method for using the page reference system includes printing a file onto a sheet of media onto which the page reference system is also printed, using the page reference system to identify the locations of one or more printing defects on the page, and diagnosing a printing device error responsible for each printing defect. The locations of one or more printing defects may be communicated to a product support representative, who then makes the diagnosis.

Dependencies are inferred from the claim text.