Computer system for knowledge management
AssigneeNone recorded
InventorsTorsten Derr, Paul-Johannes Mayska, Hakan Colakoglu, Frank Schnieders, Thomas Kraft, Georg Heger, Ralf Pakull
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AssigneeNone recorded
InventorsTorsten Derr, Paul-Johannes Mayska, Hakan Colakoglu, Frank Schnieders, Thomas Kraft, Georg Heger, Ralf Pakull
Estimating the term…
The invention relates to a computer system for knowledge management with a first database means for storing documents and meta-information on documents, a second database means for storing user data, a means for accessing an external data source for loading external documents and storing external documents in the first database means, a first program means for the inputting a search request by an internal client computer, a second program means for adding a document to the first database means by the internal client computer, a third program means for inputting an evaluation for a document of the first database means by an internal client computer, a fourth program means for awarding and storing bonus points to the credit of a user as a function of user behavior.
A computer system for knowledge management comprising
A method for a computer supported knowledge management comprising:
A computer program product for a computer system with a program means for knowledge management comprising:
Dependencies are inferred from the claim text.
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Of unstructured textual data: retrieval characterised by using metadata, e.g. metadata not derived from the content or metadata generated manually
Administration; Management: office automation; Time management
Computing and data processing
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial
Term end not estimated
The present invention relates to a computer system for knowledge management and to a corresponding computer program product.
Various computer systems and methods for knowledge management are known. Knowledge management includes, among other things, the know-how management of an organization and also document management.
The significance of efficient knowledge management with the aid of information technologies for business success is generally known from the lectures “Wissen—der globale Wettbewerbsfaktor im Innovations—und Wissenszeitalter des dritten Jahrhundert”, Dr. Tom Sommerlatte, Vice President, Chairman Management Consulting Worldwide, Arthur D. Little International, Inc., Wiesbaden; “Knowledge Sharing bei der World Bank”, Stephen Denning, Program Director Knowledge Management, World Bank, Washington, D.C.; “Wissenbasierte Unternehmen—Ziele und Herausforderungen”, Prof. Dr. Claus Weyrich, Board Member, Siemens AG, Munich; “Wissen managen—Herausforderung an das Management des dritten Jahrhunderts”, Detlev Buchal, Board Member, Deutsche Telekom AG, Bonn; “Von der Informationsdrehscheibe zum Wissenmanagement”, James A. Champy, Chairman of Consulting, Perot Systems Corporation, Boston, “Wissensmanagement—Erfolgsfaktor für Finanzdienstleister”, Dr. Rolf-E. Breuer, Spokesman of the Board, Deutsche Bank AG, Frankfurt am Main; all these lectures were held at the Congress “Wissen an der Schwelle zum dritten Jahrtausend”, Sep. 1, 1999, Frankfurt am Main.
FIG. 1 illustrates a block diagram of an embodiment of a computer system according to the present invention.
FIG. 2 illustrates a flow diagram of an embodiment of a computer program product according to the present invention.
According to the present invention the computer system supports an internal company cycle including searching for knowledge, discovering knowledge, considering knowledge, evaluating knowledge and applying knowledge. The database for the search for knowledge, i.e. for appropriate files, therein forms the entire company knowledge and know-how and also contains thematically relevant information input from external data sources.
According to the present invention the computer system enables a user-specific so-called push service. In predetermined rotation a search is carried out for this purpose in the database for documents corresponding to a predetermined user-specific search profile. It is preferred that the number of “hits” brought to the attention of the user concerned is limited to a maximum number chosen by the user of, for example, ten or fifteen.
Further, according to the present invention each user has the opportunity of adding his own contents to the database. For example, a user carries out a search for documents according to a search profile. The user then processes these documents and from them and/or by means of further information constructs a new document. The user can add this new document to the database.