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US 2003/0191612 A1Published application
Integrated virtual product or service validation and verification system and method
AssigneeNone recorded
InventorMuchiu Chang
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AssigneeNone recorded
InventorMuchiu Chang
Estimating the term…
The present invention discloses an integrated virtual product or service validation and verification system and method which are to transfer the relationship between the product characteristics and market into mathematical models, and calculate the concerned characteristics of various design options based upon mathematical theory to make decision. The decision making can be an integrated design trade-off for an optimal design, resource allocation and customer service whose goal is to achieve the maximal merit for both the buyer and vendor.
An integrated virtual product or service validation and verification system and method, which comprising:
Dependencies are inferred from the claim text.
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Administration; Management: forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or…
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial
Term end not estimated
(1) Field of the Invention
The present invention generally relates to an integrated virtual product or service validation and verification system and method which are to transfer the relationship between the product characteristics and market into mathematical models, and calculate the concerned characteristics of various design options based upon mathematical theory to make decision.
(2) Description of the Prior Art
The objects, spirits and advantages of the preferred embodiments of the present invention will be readily understood by the accompanying drawings and detailed descriptions, wherein:
FIG. 1 is a diagram depicting the balance of various design concerns according to the present invention.
FIG. 2 is a diagram depicting how market survey drives product performance optimization according to the present invention.
The system used as an example in this invention is a 3-tier client/server infrastructure as in FIG. 6, which is widely used in the area of multi-media and on-line game. The large amount of network data transactions causes stringent challenge in system design. Meanwhile, the system availability is one of the key factors to the revenue of the system user. Accordingly, such an availability requirement imposes stringent challenge on the system design, customer service and supply chain resource allocation. This will need a conceptual design stage trade-off for a balance as in FIG. 1. We demonstrate our idea as following.
In FIG. 6, customers who access the system through internet, the hardware and software environment and failures produce demands, while the system itself, supply .chain and the customer service infrastructure combined to provide resources to fulfill the demands. As in FIG. 6, let i represent the category of the customer's action (for example, i=1 means personal data enquiry). The number of category of the customer's action and the probability model of having one such a category of action occurred come from market survey and requirement analysis. Now assume that we only have one category of customer action, i.e. i=1.
The operational scenario of having a customer enquiry occurred and processed are assumed as following: