System and method of processing passenger requests
AssigneeNCR Corporation
InventorsJohn C. Goodwin III, Michael E. Halpern
Life of this patent
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Abstract
A system and method for processing passenger requests which encourage certain passengers to use a self-service travel terminal. The system includes an assisted-service travel terminal for collecting information about passengers and for providing a first passenger from the information who has used the assisted-service travel terminal to process previous travel requests, and a self-service travel terminal for processing future requests of the first passenger.
Claims20
A method of processing a passenger request comprising the steps of:
- (a) storing travel information about passengers;
- (b) generating a report from the travel information identifying a first passenger to encourage to use a self-service travel terminal;
- and
- (c) recording information from the first passenger and completing the passenger request by the self-service travel terminal.
A system for processing passenger requests comprising:
- an assisted-service travel terminal for collecting information about passengers and for providing a first passenger from the information who has used the assisted-service travel terminal to process previous travel requests;
- and
- a self-service travel terminal for processing future requests of the first passenger.
A system for processing passenger requests comprising:
- an assisted-service travel terminal for collecting information about passengers;
- a computer coupled to the assisted-service travel terminal for identifying a first passenger from the information who has used the assisted-service travel terminal to process previous travel requests;
- and
- a self-service travel terminal for processing future requests of the first passenger.
Dependencies are inferred from the claim text.