Customer-side market segmentation
AssigneeHewlett-Packard Development Company, L.P.
InventorsEvan R. Kirshenbaum, Henri Jacques Suermondt
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AssigneeHewlett-Packard Development Company, L.P.
InventorsEvan R. Kirshenbaum, Henri Jacques Suermondt
Estimating the term…
A system and method for customer-side market segmentation and categorization. This segmentation is done without disclosing sensitive private customer information to the business. A customer downloads a categorization module to a portable device (PDA, wireless cellular phone, etc.) or personal computer. A business defines a decision procedure corresponding to a set of defined customer categories. The business sends their rule set to the customer's device, which uses the rules and a set of stored customer-specific historical and demographic information to determine into which of the business-specific customer categories the customer falls. The categorization module may use any of a variety of methods, such as decision trees, neural networks, Bayesian belief networks, k-nearest neighbor, genetic algorithms, or rule sets. The customer category is sent to the business without other personal data for the business to prepare appropriate promotional material or initiate specific actions.
A system for customer-side market segmentation while preventing disclosure of sensitive customer information, comprising:
A method for customer-side market segmentation, said method comprising steps of:
A computer readable medium containing code sections for categorizing a customer, said medium comprising:
A computer readable medium containing code sections for use in a promotional device utilizing customer categories, said medium comprising:
Dependencies are inferred from the claim text.