System and method of scheduling assisted-service travel terminal representatives
AssigneeNCR Corporation
InventorsJohn C. Goodwin III, Michael Edward Halpern
Life of this patent
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Abstract
A system and method of scheduling assisted-service travel terminal representatives which optimizes staffing of assisted-service travel terminals. The system includes a computer for analyzing the first travel information from a plurality of self-service travel terminals and second travel information from a plurality of assisted-service travel terminals to obtain a schedule of operation for the assisted-service travel terminals including optimal numbers of the travel terminal representatives, and for generating a report containing the schedule.
Claims8
A method of scheduling assisted-service travel terminal representatives comprising the steps of:
- (a) storing first travel information from self-service travel terminals and second travel information from assisted-service travel terminals;
- (b) reading the first and second travel information;
- (c) comparing the first and second travel information to obtain a schedule of operation for the assisted-service travel terminals including optimal numbers of the travel terminal representatives;
- and
- (d) generating a report containing the schedule.
A method of scheduling assisted-service travel terminal representatives comprising the steps of:
- (a) storing travel information;
- (b) reading the travel information;
- (c) analyzing the travel information to obtain a schedule of operation for the assisted-service travel terminals including optimal numbers of the travel terminal representatives;
- and
- (d) generating a report containing the schedule.
A system for scheduling assisted-service travel terminal representatives comprising:
- a plurality of self-service travel terminals for storing first travel information;
- a plurality of assisted-service travel terminals for storing second travel information;
- and
- a computer for analyzing the first and second travel information to obtain a schedule of operation for the assisted-service travel terminals including optimal numbers of the travel terminal representatives, and for generating a report containing the schedule.
A system for scheduling assisted-service travel terminal representatives comprising:
- a computer for analyzing the first travel information from a plurality of self-service travel terminals and second travel information from a plurality of assisted-service travel terminals to obtain a schedule of operation for the assisted-service travel terminals including optimal numbers of the travel terminal representatives, and for generating a report containing the schedule.
Dependencies are inferred from the claim text.