Information equipment management system

An apparatus for determining a cause of an anomaly having arisen in information equipment, comprising:

• an equipment information receiving section for receiving equipment information about information equipment at predetermined intervals;
• an equipment information storage section for cumulatively storing the received equipment information;
• a characteristic information storage section for storing a characteristic information of the information equipment;
• and
• an equipment information analysis section which determines whether or not anomalous information is included in a plurality of pieces of equipment information cumulatively stored in the equipment information storage section and compares the anomalous information in the plurality of pieces of equipment information with a characteristic information of the information equipment stored in the characteristic information storage section, thereby analyzing a cause of the anomaly in the information equipment.

A method for determining a cause of an anomaly in information equipment, comprising:

• a first step of receiving equipment information about information equipment at predetermined intervals;
• a second step of determining whether or not anomalous information is included in all pieces of equipment information received in the first step;
• and
• a third step of comparing the anomalous information determined in the second step with a characteristic information of the information equipment, thereby estimating a cause of the failure in the information equipment.