Order and payment visibility process
AssigneeUnited Parcel Service of America, Inc.
InventorsJohn A. Gilberto, Dave Gittings
Life of this patent
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Abstract
The present invention discloses systems and methods for facilitating order entry, fulfillment, shipment and payment in a networked environment. In a preferred embodiment, the present invention describes a system for communicating order entries from a seller to a supplier, while providing order status information to the buyer. Also, according to a preferred embodiment of the present invention, a system and method for electronic invoice presentment, dispute resolution and payment in a networked environment is described.
Claims50
A method of product order receipt and processing in a communications network, the method comprising the steps of:
- receiving from a buyer, via a communications device having communications network access, a product order from an order entry and visibility system that is implemented on said communications network;
- fulfilling at least a portion of said product order;
- shipping said at least a portion of said product order;
- tracking a shipping status of said at least a portion of said product order via said order entry and visibility system;
- and
- invoicing said buyer via said order entry and visibility system upon delivery of said shipment.
A method for product order entry, product order visibility and product order processing in a communications network, the method comprising the steps of:
- submitting, via a first communications device having communications network access, a product order to an order entry and visibility system that is implemented on said communications network;
- communicating said product order to a supplier via said communications network;
- receiving via a second communications device having communications network access, said product order from said order entry and visibility system;
- fulfilling at least a portion of said product order;
- providing product order fulfillment information to said order entry and visibility system;
- and
- shipping said at least a portion of said product order;
- tracking a shipping status of said at least a portion of said product order via said order entry and visibility system;
- and
- generating an invoice via said order entry and visibility system upon delivery of said shipment.
An order entry and visibility system for communicating product orders and order information in a communications network, the system comprising:
- a first communications device having communications network access, said first communications device configured to receive a product order and transmit said product order via said communication network;
- a second communications device having communications network access, said second communications device configured to receive said product order and generate a shipping label for at least a portion of said product order, said second communications device further configured to generate an invoice associated with said at least a portion of said product order;
- and
- a communications network database configured to store information associated with said product order, and to provide a user of said first communications device and a user of said second communications device with access to said product order information.
Dependencies are inferred from the claim text.