Rating parties according to party identities
AssigneeInternational Business Machines Corporation
InventorsMichael Wayne Brown, Joseph Herbert McIntyre, Michael A. Paolini, James Mark Weaver, Scott Lee Winters
Life of this patent
Estimating the term…
Abstract
A method, system, and program for rating parties according to party identities are provided. A second party to a call may rate the first party to the call. For subsequent calls by the first party, the rating by the second party of the first party may be displayed to subsequent called parties. In addition, the ratings by subsequent called parties may be accumulated for the first party. Ratings may be stored according to the identity of the individual representing the first party, according to the identity of the business representing the first party, or according to the context of a call.
Claims47
A method for rating a party to a call comprising:
- detecting an identity of a first party to a call;
- requesting a second party to said call to rate said first party to said call;
- and
- storing said rating by said second party in association with said identity of said first party to said call.
A method for rating a party to a call comprising:
- detecting a business represented by a first party to a call;
- requesting a second party to said call to rate said first party to said call;
- and
- storing said rating by said second party in associated with said business represented by said first party to said call.
A method for identifying a party to a call comprising:
- detecting an identity of a first party to a call;
- compiling a current rating for said first party according to previous ratings for said first party;
- and
- controlling output of said current rating to a second party to said call.
A system for rating a party to a call comprising:
- a communication system enabling a call between a first party and a second party;
- means for detecting an identity of said first party to said call;
- means for requesting said second party to said call to rate said first party to said call;
- and
- means for storing said rating by said second party in association with said identity of said first party to said call.
A computer program product for rating a party to a call comprising:
- a recording medium;
- means, recorded on said recording medium, for detecting an identity of a first party to a call;
- means, recorded on said recording medium, for requesting a second party to said call to rate said first party to said call;
- and
- means, recorded on said recording medium, for storing said rating by said second party in association with said identity of said first party to said call.
A method for independent party ratings comprising:
- monitoring a context of a call by an independent party of said call;
- identifying a rating for said context for said call by said independent party;
- and
- storing said rating by said independent party in association with said context, wherein said rating is retrievable by a subsequent party to at least one portion of said context of said call.
A system for independent party ratings comprising:
- a communication system enabling a call between a first party and a second party;
- means for monitoring a context of a call by an independent party of said call;
- means for identifying a rating for said context for said call by said independent party;
- and
- means for storing said rating by said independent party in association with said context, wherein said rating is retrievable by a subsequent party to at least one portion of said context of said call.
A computer program product for independent party ratings comprising:
- a recording medium;
- means, recorded on said recording medium, for monitoring a context of a call by an independent party of said call;
- means, recorded on said recording medium, for identifying a rating for said context for said call by said independent party;
- and
- means, recorded on said recording medium, for storing said rating by said independent party in association with said context, wherein said rating is retrievable by a subsequent party to at least one portion of said context of said call.
A method for call party identification comprising:
- receiving a rating for a party to said call at a telephony device enabling said call;
- and
- controlling output of said rating for said party to said call via an output interface of said telephony device.
A system for call party identification comprising:
- a telephony device enabling a call;
- means for receiving a rating for a party to said call at said telephony device;
- and
- means for controlling output of said rating for said party to said call via an output interface of said telephony device.
A computer program product for call party identification comprising:
- a recording medium;
- means, recorded on said recording medium, for receiving a rating for a party to a call at a telephony device;
- and
- means, recorded on said recording medium, for controlling output of said rating for said party to said call via an output interface of said telephony device.
Dependencies are inferred from the claim text.