Resource management facilitation

A method of facilitating management of a call center, comprising the steps of:

• displaying a plurality of resource objects, each resource object representing a resource;
• displaying a plurality of resource requiring objects, each resource requiring object representing a resource requiring process;
• receiving a user input associating a selected resource object with a selected resource requiring object;
• allocating a resource represented by said selected resource object to a resource requiring process represented by said selected resource requiring object.

A method of facilitating management of resources, comprising:

• constructing a set of first data items from a set of statistics of a first type, each statistic derived from information from an instance of a set of relators;
• constructing a summary data item from said set of first data items;
• receiving a user input associating said summary data item with a set of at least one second data item, each said second data item representing a statistic of a second type derived from an instance of said set of relators;
• responsive to said step of receiving, associating said set of first data items with said set of second data items;
• displaying said set of first data items;
• responsive to a user input indicating one of said first data items, displaying a second data item derived from an instance of said set of relators from which said indicated first data item was derived.

A method of facilitating management of resources, comprising:

• constructing a set of first data items from a set of statistics of a first type, each statistic derived from information from an instance of a set of relators;
• receiving a user input associating one of said first data items with a set of at least one second data item, each said second data item representing a statistic of a second type derived from an instance of said set of relators from which said one first data item was derived;
• responsive to said step of receiving, associating said set of first data items with said set of second data items;
• displaying said set of first data items;
• responsive to a user input indicating one of said first data items, displaying a second data item derived from an instance of said set of relators from which said indicated first data item was derived.

A computer media product comprising:

• means for displaying a plurality of resource objects, each resource object representing a resource;
• means for displaying a plurality of resource requiring objects, each resource requiring object representing a resource requiring process;
• means for receiving a user input associating a selected resource object with a selected resource requiring object;
• means for allocating a resource represented by said selected resource object to a resource requiring process represented by said selected resource requiring object.

A computer media product comprising:

• means for constructing a set of first data items from a set of statistics of a first type, each statistic derived from information from an instance of a set of relators;
• means for receiving a user input associating one of said first data items with a set of at least one second data item, each said second data item representing a statistic of a second type derived from an instance of said set of relators from which said one first data item was derived;
• means for, responsive to said step of receiving, associating said set of first data items with said set of second data items;
• means for displaying said set of first data items;
• means for, responsive to a user input indicating one of said first data items, displaying a second data item derived from an instance of said set of relators from which said indicated first data item was derived.

A system for management facilitation comprising:

• means for displaying a plurality of resource objects, each resource object representing a resource;
• means for displaying a plurality of resource requiring objects, each resource requiring object representing a resource requiring process;
• means for receiving a user input associating a selected resource object with a selected resource requiring object;
• means for allocating a resource represented by said selected resource object to a resource requiring process represented by said selected resource requiring object.

A system for management facilitation comprising:

• means for constructing a set of first data items from a set of statistics of a first type, each statistic derived from information from an instance of a set of relators;
• means for receiving a user input associating one of said first data items with a set of at least one second data item, each said second data item representing a statistic of a second type derived from an instance of said set of relators from which said one first data item was derived;
• means for, responsive to said step of receiving, associating said set of first data items with said set of second data items;
• means for displaying said set of first data items;
• means for, responsive to a user input indicating one of said first data items, displaying a second data item derived from an instance of said set of relators from which said indicated first data item was derived.