Back to results
US 2003/0149674 A1Published application
Shipment monitoring method and system
AssigneePakHound, Inc.
InventorsGary E. Good, Todd J. Bender, Andrew J. Young
Life of this patent
Estimating the term…
Loading patent…
Loading patent…
AssigneePakHound, Inc.
InventorsGary E. Good, Todd J. Bender, Andrew J. Young
Estimating the term…
This invention provides for a web based service that allows shipping service users to track the status of delivery of their shipments with multiple carriers and determine shipments that are delivered late relative to the service levels committed by the carriers based on user supplied information. Further, the shipped-shipment monitoring system enables identification of the late shipments and the ones eligible for refunds and allows for refund claims to be processed with the respective carriers. The system further enables tracking of the refunds to ensure proper credits are passed on by the carriers to the users of the system. The portal based web service allows the users to access reports on various events relating to their shipping services in order to manage pricing, revenue-sharing and costing of such services. The methodology and system allows for communication between the users, carriers and authorized third parties and/or administrators who are connected to the system.
A method for identifying an entitlement to a refund for late delivery of a shipment, including a web-based service delivered by a portal and a transaction and refund processing system for tracking the shipment by a carrier on behalf of a shipping service user, the transaction and refund processing system being interconnected with a database of the shipping service user and the carrier using the internet, the method comprising:
A method of obtaining shipment delivery data including an electronic service and shipment monitoring system for tracking a shipment by a carrier on behalf of a shipping service user, the system being interconnected with the database of the shipping service user and the carrier using the electronic service, the method comprising:
A method for identifying an entitlement to a refund for late delivery of a shipment, including a web-based service delivered by a portal and a transaction and refund processing system for tracking the movement of a shipment by a carrier on behalf of a shipping service user, the transaction and refund processing system being interconnected with a database of the shipping service user and the carrier using the internet, the method comprising:
A shipment monitoring system for identifying an entitlement to refund for late delivery of a shipment comprising:
Dependencies are inferred from the claim text.