Method and system for provideing order status information using a network address
AssigneeeBay Inc.
InventorsAlan S. Fisher, Samuel Jerrold Kaplan
Life of this patent
Estimating the term…
Abstract
A method and system for providing order status information using a network address, by receiving a network address from a customer when the customer places an order with the merchant. An information system is interrogated via a network to determine a status of the order. A message indicating the status of the order is automatically composed and transmitted to the network address for the customer.
Claims26
A method to provide update information, the method including:
- at a merchant, receiving a network address from a customer when the customer places an order with the merchant;
- interrogating an information system via a network to determine a status of the order;
- and
- automatically composing and transmitting a message to the network address for the customer, wherein the message indicates the status of the order.
An electronic commerce system, comprising:
- an electronic mail messenger to automatically compose and transmit a message to a network address for a customer, wherein the message indicates a status of an order.
A machine-readable medium having executable instructions to cause a machine to perform a method to provide update information, the method including:
- at a merchant, receiving a network address from a customer when the customer places an order with the merchant;
- interrogating an information system via a network to determine a status of the order;
- and
- automatically composing and transmitting a message to the network address for the customer, wherein the message indicates the status of the order.
An electronic commerce system, comprising:
- a receiving means for receiving a status of an order for a customer;
- and
- a messaging means for automatically composing and transmitting a message to a network address for the customer, wherein the message indicates the status of the order.
Dependencies are inferred from the claim text.