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US 2003/0149624 A1Published application
Customer information collecting method and system
OwnerMasaru Masunaga, Shinjiro Ienagainventors
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OwnerMasaru Masunaga, Shinjiro Ienagainventors
Estimating the term…
A method for efficiently and hierarchically collecting customer information includes a step whereby a general consumer accesses an information broker via the Internet and provides notification of first customer information 30 so as to be registered as a user member, a step whereby a company is registered as a company member and provides information with regard to its sample product or sample service to the information broker, and a step whereby monitors are solicited from user members, a monitor tries a sample product or the like and sends responses to questions with regard to the sample product or the like to the information broker, and whereby second customer information 32 is accumulated at the information broker as obtained from the responses.
A method for collecting customer information comprising a step of receiving and storing into a storage apparatus personal information which at least includes an e-mail address of a general user performing access via the Internet, and registering the user as a user member, a step of performing matching judgment of information, a sample product, or a sample service provided by a company with the first customer information, a step of sending information with regard to the sample product or service to a user selected based on the first customer information, and a step of receiving and storing into a storage apparatus the second customer information from the user member with regard to the sample product or sample service.
A customer information collection system comprising means for receiving and storing into a storage apparatus personal information, which includes at least an e-mail address of a general user accessing via the Internet, and registering the user as a user member, means for performing a matching judgment of information, a sample product, or a sample service provided by a company registered as a company member with the first customer information, means for sending information with regard to the sample product or service to a user selected based on a result of the matching, and means for receiving and storing into a storage apparatus second customer information from the user with regard to the sample product or service.
Dependencies are inferred from the claim text.