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AssigneeAvaya Technology Corp.
InventorsNigel A. Browne, Stephen F. Okinow
Estimating the term…
Calls or other communications are processed in a system switch in accordance with a statistical control mechanism based on the assignment of weightings to call vectors or other processing scripts. The processing scripts specify operations to be performed in processing the communications in the switch, and each of at least a subset of the scripts in a set of processing scripts has a weighting associated therewith. A particular one of the processing scripts is selected for application to a given one of the communications in accordance with the assigned weightings, e.g., using a round-robin selection process. Advantageously, the assigned weightings are configured to provide a desired usage for each of the processing scripts over a given number of the communications, such that switch processing efficiency is improved, and load balancing across distributed switch processing elements is facilitated.
A method of processing communications in a communication system switch, the method comprising the steps of:
The method of claim I wherein the communication system switch comprises a distributed switch having multiple processing elements associated therewith, the assigned weightings providing a desired distribution of communication processing operations across the multiple processing elements.
A communication system switch for processing communications, the switch comprising:
An article of manufacture comprising a machine-readable storage medium storing one or more programs for use in processing communications in a communication system switch, wherein the one or more programs when executed implement the steps of:
Dependencies are inferred from the claim text.