US 2003/0145006 A1Published application

Integrated and computerized system and method for organization and management projects

AssigneeInternational Business Machines Corporation

InventorsAnna Van Nouhuys-Van Dalfsen, Erwin Koster, John Timmermans, Stefan Smit

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Abstract

An integrated method and system for supporting the activity of consultants in organization and management consulting and services projects. The system comprises a server to which are connected consultant and client workstations. Through his workstation and with the method of the invention, the consultant uses the system parameters to assess the management and organization of a client situation and obtain from the system the results to be realized. From his workstation the consultant can also select a solution already used and stored in the system and adapt, if necessary, the solution to the results to be realized. The system automatically stores solutions positively evaluated. The solution information will be reused, as part of the invention by the consultants, the managers and solution owners in the consulting and service provider company.

Claims18

Dependent claims

A computerized system supporting consultant activity in a company delivering to clients, services in organization and management projects, said system comprising:

at least one server comprising:
means to store, retrieve and display information about solutions which have been already used by the consultants during other projects;
means to store, retrieve, display and compute system parameters providing information qualifying a client situation in management and organization, said means associating to a client situation, specific results to be realized to improve said client situation;
a subsystem for defining personal storages, defining shared accesses between them and performing document processing in them;
a subsystem to communicate with workstations connected through a network to said at least one server;
at least one first workstation connected to the at least one server used by a consultant to activate in the at least one server:
the means to store, retrieve, display and compute system parameters used by the consultant to obtain information qualifying the situation of his client and retrieve the specific results;
the means to store, retrieve and display solution information, said consultant selecting one solution according to the specific results to be realized;
the subsystem for defining a personal storage used by the consultant to process the retrieved specific results and to process the retrieved selected solution in the personal storage.

6 more elements

A method to support consultant activity in a company delivering to clients, services in organization and management projects, said method comprising the steps of:

reading system parameters through a user interface from at least one first workstation used by a consultant and connected to at least one server;
entering information about the organization and management situation of a client from said first workstation;
processing from said first workstation system parameters to automatically obtain information qualifying the client situation and results to be realized to improve said client situation;
defining from said first workstation a first personal storage to store the information qualifying the client situation and results to be realized and modifying said information;
reading information on solutions stored in said at least one server which have been already used by the consultants during other projects;
selecting one solution among all the solutions stored, said selection being done according to the results to be realized, storing it in said first personal storage and modifying said solution information.

3 more elements

The method of anyone 10 to 14 further comprising the steps of:

reading, from said at least one second workstation, a solution processed by the consultant which has been already updated from the at least one second workstation with a positive solution evaluation;
re-updating said solution by adding an evaluation information on the success of the results modified by the consultant;
storing a successful solution information with the solution re-updated by the client only if the evaluation on the success of the results is positive.

Dependencies are inferred from the claim text.