Method and apparatus for determining a customer's likelihood of reusing a financial account

A method for determining if a customer is likely to reuse a loan account, comprising:

• receiving data indicative of at least one parameter associated with a loan account;
• receiving data indicative of at least one parameter associated with a customer, wherein said customer is associated with said loan account;
• determining a first weighted score based on said least one parameter associated with said loan account;
• determining a second weighted score based on at least one parameter associated with said customer;
• determining a final score based, at least in part, on said first weighted score and said second weighted score;
• and
• comparing said final score with a threshold indicative of a likelihood that said customer will reuse said loan account.

A method for determining if a customer is likely to reuse a financial account, comprising:

• determining a plurality of parameters associated with a financial account and a customer associated with said loan account;
• determining a weighted score for each of at least a subset of said plurality of parameters;
• and
• determining a final score based, at least in part, on said weighted scores, wherein said final score is indicative of said customer's likelihood of using said financial account in the future

A system for selecting a course of action regarding a customer having a financial account, comprising:

• a memory;
• a communication port;
• and
• a processor connected to said memory and said communication port, said processor being operative to:
• receive first data associated with a customer having a financial account;
• receive second data, said second data regarding said financial account;
• determine a score associated with said customer based, at least in part, on said first data and said second data, wherein said score is indicative of said customer's likelihood of using said financial account in the future;
• and
• select a course of action regarding said customer based, at least in part, on said score.

A computer program product in a computer readable medium for selecting a course of action regarding a customer having a financial account, comprising:

• first instructions for obtaining first data associated with a customer having a financial account;
• second instructions for obtaining second data, said second data regarding said financial account;
• third instructions for associating a score with said customer based, at least in part, on said first data and said second data, wherein said score is indicative of said customer's likelihood of using said financial account in the future;
• and
• fourth instructions for determining a course of action regarding said customer based, at least in part, on said score.