Prepaid personal advisory service for cellular networks

An advisory method, comprising:

• receiving a question from a registered customer during a communication session;
• sending the question to a plurality of registered experts during the communication session, the experts receiving the question determined by matching keywords in the question with keywords provided by the experts during registration;
• and
• establishing a connection during the communication session between the customer and an expert selected by the customer from experts wanting to answer the question.

A computer-readable storage controlling a computer and comprising a process of:

• receiving a question from a registered customer during a communication session;
• sending the question to a plurality of registered experts during the communication session, the experts receiving the question determined by matching keywords in the question with keywords provided by the experts during registration;
• and
• establishing a connection during the communication session between the customer and an expert selected by the customer from experts wanting to answer the question.

An advisory method, comprising:

• registering a plurality of customers and a plurality of experts, the experts providing keywords;
• starting a communication session by receiving a question as an short messaging service message from one of the customers;
• extracting keywords from the question;
• matching the keywords from the question and the keywords provided by the experts to generate a list of one or more experts to receive the question;
• sending the question as another short messaging service message to the experts on the list of experts;
• receiving responses from experts on the list of experts wanting to answer the question;
• informing the customer sending the question of the experts wanting to answer the question;
• establishing a connection between the customer sending the question and an expert selected by the customer from the experts wanting to answer the question, the connection comprising a telephone call to the selected expert bridged to a telephone call to the customer;
• and
• ending the communication session when the connection is disconnected.