Method, system, and storage medium for providing knowledge management services

Abstract

An exemplary embodiment of the invention relates to a method, system, and storage medium for providing knowledge management web services over a network. The system comprises at least one computer workstation coupled to a server via the network; one or more business applications executable via the server; a data storage device accessible to the server; and a knowledge management enabling tool executing on the server. The knowledge management enabling tool includes: a graphical user interface; at least one application programming interface; a solution environment; and a knowledge management enabling environment integrated with the business applications and the solution environment via the application programming interface. The knowledge management enabling tool facilitates receipt, classification, storage, and retrieval services relating to knowledge via the business applications. The knowledge management enabling environment includes a repository including a knowledge base which further comprises a metadata subcomponent configured to manage structured data, a binary large object subcomponent configured to manage unstructured data, a structuring component, a search component, and a collaboration component. Other embodiments of the invention include a method and storage medium for implementing knowledge management services.

Dependencies are inferred from the claim text.