Wireless personalized self-service network
AssigneeComverse, Inc.
InventorsMakonnen Melaku, Zhongsu Fu, Seshadri Mohan
Life of this patent
Estimating the term…
Abstract
The present invention is a system that allows customers to use a mobile device or personal terminal to obtain complete product or service information so as to complete an impartial list. The system aides in the identification of a store or place of interest where the customer may obtain the list items. The system further provides the customer with directions to the store or place of interest, and to the needed item or service within the store, thereby increasing the customers efficiency. The list and directions may be dynamically changed based upon the customers changing needs and changing location.
Claims36
A method, comprising:
- allowing a user to create a list of items to be obtained;
- and
- determining a geographical route to a site having the items and determining an in-site route to the items.
A method, comprising:
- sending a partial list from a mobile device or personal terminal as an SMS message;
- and
- performing an operation to complete the list.
A system, comprising:
- a handheld communication device allowing a user to create a list of items to be obtained;
- and
- a server determining a geographical route to a site having the items, determining an in-site route to the items and displaying the route via the handheld communication device.
An apparatus, comprising:
- an ATM or TCP/IP network
- a mobile station sending an SMS message over the network;
- a WLAN receiving the SMS message;
- and
- the WLAN comprising:
- an application server;
- a location server;
- a radius server;
A computer readable storage controlling a computer by allowing a user to create a list of items to be obtained and determining a geographical route to a site having the items and determining an in-site route to the items.
A computer readable storage controlling a computer having a data structure comprising a geographical path list;
- and
- a store layout, comprising:
- shelf identifiers;
- shelf locations;
- item identifiers;
- item location identifiers.
Dependencies are inferred from the claim text.