Network connectable household electric appliance, household appliance inspecting system and household electric appliance inspecting service

A household electric appliance inspecting system having a unit for deciding, on the basis of running information of a household electric appliance connected through a network, the presence or absence of a fault or abnormality of said household electric appliance, said system comprising:

• a function of converting into electronic mail an inquiry made to a user of said household electric appliance and inquiring whether the service is to be continued, before a constant period following purchase of said household electric appliance expires and transmitting the electronic mail to a display unit provided in said household electric appliance or a terminal unit possessed by the user.

A household electric appliance inspecting system having a unit for deciding, on the basis of running information of a household electric appliance connected through a network, the presence or absence of a fault or abnormality of said household electric appliance, said system comprising:

• a function of preparing a postal card describing an inquiry made to a user of said household electric appliance and inquiring whether the service is to be continued, before a constant period following purchase of said household electric appliance expires.

A household electric appliance having a transmitting and receiving unit connected to a network to make communication with the outside, said appliance comprising:

• a power source unit provided for said household electric appliance and a power source unit provided for said transmitting and receiving unit.

A household electric appliance connected through a network to a service center for diagnosing a fault or abnormality of said household electric appliance on the basis of transmitted running information, said appliance comprising:

• a notification switch for informing said center of a fault;
• and
• a function of transmitting running information of its own when said notification switch is turned on.

A household electric appliance inspecting service which uses a unit for deciding, on the basis of running information from a household electric appliance connected through a network, the presence or absence of a fault or abnormality of said household electric appliance and dispatches a service engineer in the case of the occurrence of a fault or abnormality, wherein a service based on said decision unit is given without charge during a constant period following purchase of said household electric appliance and after the constant period, a service based on said decision unit is given with charge when a request is made from a user of said household electric appliance.

A household electric appliance inspecting service which uses a unit for deciding, on the basis of running information from a household electric appliance connected through a network, the presence or absence of a fault or abnormality of said household electric appliance and dispatches a service engineer in the case of the occurrence of a fault or abnormality, wherein a service based on said decision unit is given without charge during a constant period following purchase of said household electric appliance, and before expiration of said constant period, an inquiry is made to a user of said household electric appliance to inquire whether the user wants the service to be continued and after the constant period, a service based on said decision unit is given with charge when a request is made by the user of said household electric appliance.