System and method for managing booking and expensing of travel products and services

A method for managing booking of travel products and services, comprising:

• receiving request criteria;
• retrieving at least one option that relates to the request criteria by searching at least one data source;
• presenting the at least one option and information on whether the at least one option is an in-policy option, compliant with a policy entered by a managing entity;
• receiving at least one selection from the at least one option;
• and
• booking the at least one selection when the at least one selection is an in-policy option.

A method for managing booking of travel products and services, comprising:

• receiving request criteria;
• retrieving at least one option that relates to the request criteria by searching at least one data source;
• presenting the at least one option;
• receiving at least one selection from the at least one option;
• determining whether the at least one selection requires agent action;
• determining whether the at least one selection is a priority request, when the at least one selection requires agent action;
• and
• routing the priority request for priority handling when the at least one selection is a priority request.

A method for managing booking of travel products and services, comprising:

• receiving request criteria;
• retrieving at least one option that relates to the request criteria by searching at least one data source;
• presenting the at least one option;
• receiving at least one selection from the at least one option;
• and
• providing an in-browser support feature that enables a user to contact a customer support person for booking assistance.

A method for auditing expensing of products and services, further comprising:

• searching an expense report for information triggering an audit, wherein the information comprises at least one selected from a group consisting of:
• information regarding expenses outside defined statistical norms;
• information regarding expense reports not requiring approval when submitted by an individual that typically submits expense reports requiring approval;
• information regarding expenses for an individual exceeding a defined dollar amount;
• information regarding expense reports older than a defined amount of time;
• and
• combining the information triggering an audit in an audit report.

A method for managing booking of travel products and services, comprising:

• request criteria, wherein the request criteria comprises destination and arrival locations selected by accessing a map;
• retrieving codes that correspond to the destination and arrival locations;
• identifying at least one option that relates to the request criteria;
• and
• receiving at least one selection from the at least one option.

A system for managing booking and expensing of products and services, comprising:

• a network;
• at least one terminal coupled to the network;
• and
• at least one server coupled to the network;
• wherein the at least one server comprises a program comprising:
• receiving request criteria,
• retrieving at least one option that relates to the request criteria by searching multiple data sources;
• displaying the at least one option;
• and
• requesting at least one selection for booking from the at least one option.

A system for managing booking of products and services, comprising:

• means for receiving request criteria,
• means for retrieving at least one option that relates to the request criteria by searching multiple data sources;
• means for displaying the at least one option;
• and
• means for requesting at least one selection for booking from the at least one option.