Method of providing background and video patterns
AssigneeRockwell Electronic Commerce Technologies, LLC
InventorsJared Bluestein, Anthony Dezonno, Mark J. Power, Kenneth Venner, Jim F. Martin, Darryl Hymel, Craig R. Shambaugh, Laird C. Williams
Life of this patent
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Abstract
A method and apparatus are provided for presenting background sensory information to a call participant through a call connection. The method includes the steps of determining an identity of the call participant from call associated information and presenting the call participant with predetermined background sensory information through the call connection based upon the identity of the caller.
Claims42
A method of presenting background sensory information to a call participant through a call connection between the call participant and an automatic call processor, such method comprising the steps of:
- determining an identity of the call participant from call associated information;
- and
- presenting the call participant with predetermined background sensory information through the call connection from the automatic call processor to the call participant based upon the identity of the caller.
An apparatus for presenting background sensory information to a call participant through a call connection between the call participant and an automatic call processor, such apparatus comprising:
- means for determining an identity of the call participant from call associated information;
- and
- means for presenting the call participant with predetermined background sensory information through the call connection from the automatic call processor to the call participant based upon the identity of the caller.
An apparatus for presenting background sensory information to a call participant through a call connection between the call participant and an automatic call processor, such apparatus comprising:
- a connection analyzer adapted to determine an identity of the call participant from call associated information;
- and
- a communication processor adapted to present the call participant with predetermined background sensory information through the call connection from the automatic call processor to the call participant based upon the identity of the caller.
Dependencies are inferred from the claim text.