Provision of IVR resources in BICC networks
AssigneeSiemens Aktiengesellschaft
InventorKlaus Hoffmann
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Abstract
The invention relates to a method for providing IVR (interactive voice response) resources using the BICC protocol. In the method according to the invention, the provision of IVR resources is triggered in a CMN (call mediation node). The CMN brings about the execution of the BEARER REDIRECTION BICC procedure at an SN (service node) arranged upstream of it, and brings about access to IVR resources by means of the BICC procedure. The method according to the invention enables IVR resources in BICC networks to be provided directly at a CMN for the first time.
Claims14
A method for providing interactive voice response resources using a BICC protocol, comprising:
- transmitting data and signaling information separately;
- triggering the provision of interactive voice response resources in a call mediation node;
- executing the call mediation node of the BEARER REDIRECTION BICC procedure when there is a service node arranged upstream thereof, and
- establishing a data link for an access to interactive voice response resources using the BEARER REDIRECTION BICC procedure.
Dependencies are inferred from the claim text.