Technique for effective management of information and communications using a mobile device

A method for providing a service to a user of a communications device, comprising:

• receiving a request through a first medium afforded by the communications device;
• obtaining information responsive to the request;
• providing the user with access to the information;
• receiving a message generated by the communications device based on at least part of the information, the message being received through a second medium afforded by the communications device;
• and
• providing the service based on content of the received message.

A method for providing a service to a user of a communications device, comprising:

• receiving a request from the communications device;
• searching a database for information responsive to the request, the information including a desired telephone number;
• connecting the communications device to a station associated with the desired telephone number through a voice connection;
• identifying a status condition of the voice connection;
• and
• providing data through a data connection to the communications device in response to the status condition.

A method for use in a communications apparatus capable of communications in a plurality of media, the method comprising:

• transmitting a request through a first medium;
• accessing information responsive to the request through a second medium;
• generating a message based on at least part of the information;
• and
• transmitting the message to a system which provides a service based on content of the message.

A system for providing an information service to a user comprising:

• an interface for receiving from the user a request through a first medium;
• a device for searching a database for information responsive to the request;
• and
• a server for organizing the information at a data location, thereby allowing access by the user to the data location to obtain therefrom at least part of the information through a second medium.

A system for providing a service to a user of a communications apparatus, comprising:

• an interface for receiving a request through a first medium afforded by the communications device;
• a device for obtaining information responsive to the request, the user being provided with access to the information;
• and
• a server for receiving a message generated by the communications apparatus based on at least part of the information, the message being received through a second medium afforded by the communications apparatus, the service being provided based on content of the received message.

A system for providing a service to a user of a communications apparatus, comprising:

• an interface for receiving a request from the communications device;
• a device for searching a database for information responsive to the request, the information including a desired telephone number;
• a switch for connecting the communications device to a station associated with the desired telephone number through a voice connection;
• a processor for identifying a status condition of the voice connection;
• and
• a server for providing data through a data connection to the communications device in response to the status condition.

Apparatus capable of communications in a plurality of media, the apparatus comprising:

• a first interface for transmitting a request through a first medium;
• a second interface for accessing information responsive to the request through a second medium;
• a processor for generating a message based on at least part of the information;
• and
• a transmitter for transmitting the message to a system which provides a service based on content of the message.