System and method for monitoring information delivered through an electronic delivery system
AssigneeGE Financial Assurance Holdings, Inc.
InventorsScott Hamilton, Junious Gupton, Todd Beck, Varun Tandon, Glen Young, Jeff Gainer, Randy Harris
Life of this patent
Estimating the term…
Abstract
A system and method are provided for monitoring information delivered through an electronic delivery system. One method for monitoring electronically delivering documents is provided which includes the steps of: creating log files for storing selected data related to selected electronic document preparation events; forwarding the log files to a central database for storage; and providing access to the log files for retrieval and analysis.
Claims40
In a document delivery system which includes a document system for producing document data and document print requests, a print management system for determining whether a requested document is designated for electronic delivery or non-electronic delivery based on a stored document delivery designation, and a failed email management system which is configured to receive a notice of a failed email delivery and to change a document delivery designation for at least the intended recipient of the failed email, a method of monitoring the electronic delivery of documents, said method comprising the steps of:
- creating log files for storing selected data related to selected electronic document preparation and delivery events;
- forwarding said log files to a parsing engine;
- parsing said log files to retrieve selected data;
- and
- storing the retrieved selected data for retrieval and analysis.
A system for monitoring the electronic delivery of documents, said system comprising:
- a document system, said document system producing document information for printing documents;
- a print management system, wherein said print management system accepts document data and document print requests from said document system, and further wherein said print management system determines whether a requested document is designated for electronic delivery or non-electronic delivery;
- a recipient database, wherein said recipient database stores recipient information;
- a print system, wherein said print system is configured to receive and print documents designated for non-electronic delivery;
- an email system, said email system configured to accept and process document data for creating and delivering documents electronically;
- a failed email management system, wherein said failed email management system is configured to receive a notice of a failed email delivery including a failed email address, and to change a document delivery designation for at least the intended recipient of the failed email;
- and
- an electronic monitoring system for creating and storing log files containing data related to selected document delivery events.
A method for electronically delivering documents, said method comprising the steps of:
- producing document data for printing documents;
- accepting requests to print selected documents;
- determining whether a selected document is accepted for electronic delivery or for non-electronic delivery;
- printing documents accepted for non-electronic delivery;
- storing documents and document data for documents accepted for electronic delivery;
- providing Internet access to the documents and document data accepted for electronic delivery;
- providing notice regarding the status and availability of said stored documents and document data to intended document recipients;
- detecting the failed delivery of notices to intended notice recipients;
- and
- creating log files containing system data related to selected electronic document preparation events,
- parsing said log files to retrieve system data;
- and
- storing the retrieved system data for later retrieval and analysis.
Dependencies are inferred from the claim text.