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US 2003/0112959 A1Published application
Call reception system
OwnerMasato Moriinventor
Life of this patent
Estimating the term…
Abstract
A call reception system includes a server equipped with a database to register inquiry examples and answer examples corresponding to the inquiry examples made previously, and a operator terminal equipped with a display device to display the inquiry examples and answer examples.
Claims16
A call reception system comprising:
- (a) a server equipped with a database to register inquiry examples and answer examples to said inquiry examples made in advance;
- and,
- (b) an operator terminal equipped with a display device to display said inquiry examples and answer examples, and
- (c) wherein said display device displays attention needed information.
1 more element
A call reception system comprising:
- (a) a server equipped with a database to register inquiry examples and answer examples to said inquiry examples made in advance;
- and,
- (b) an operator terminal equipped with a display device to display said inquiry examples and answer examples, and
- (c) wherein said database registers attention level classification information corresponding to said inquiry examples and answer examples.
1 more element
Dependencies are inferred from the claim text.