Automatically establishing a telephone connection between a subscriber and a party meeting one or more criteria
OwnerWendell Brown, William J. Trenchardinventors
Life of this patent
Estimating the term…
Loading patent…
OwnerWendell Brown, William J. Trenchardinventors
Estimating the term…
A system and method for establishing a telephone connection between a subscriber and a party identified on the basis of criteria specified by the subscriber. A request is received from the subscriber for a telephone connection with a general party, where the party is not identified by a telephone number. The party may be described by a brand, a good or service or as a particular department or group in an organization. The system selects a suitable party and, when the subscriber is determined to be available for the call, the system establishes a telephone connection with the party. The subscriber may be coupled to the telephone connection or the party may be directed to contact the subscriber.
A method of automatically establishing a voice connection between a first party and a second party selected on the basis of one or more criteria other than a telephone number, comprising:
A computer readable storage medium storing instructions that, when executed by a computer, cause the computer to perform a method of automatically establishing a voice connection between a first party and a second party selected on the basis of one or more criteria other than a telephone number, the method comprising:
A method of facilitating a telephone connection between a subscriber and a general party identified by one or more criteria other than a telephone number, the method comprising:
A computer readable storage medium storing instructions that, when executed by a computer, cause the computer to perform a method of facilitating a telephone connection between a subscriber and a general party identified by criteria other than a telephone number, the method comprising:
A system for establishing a telephone connection between a subscriber and a general party, comprising:
Dependencies are inferred from the claim text.