Origin device based caller identification
AssigneeInternational Business Machines Corporation
InventorsMichael Wayne Brown, Joseph Herbert McIntyre, Michael A. Paolini, James Mark Weaver, Scott Lee Winters
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Abstract
A method, system, and program for origin device initiated caller identification are provided. A voice utterance is detected at an origin device. A caller identity associated with the voice utterance is identified at the origin device, such that the caller identity is transmittable as an authenticated identity of the caller for a call. An intermediary device receives the caller identity with a call request and specifies services available to the caller according to a caller service profile associated with the caller identity.
Claims47
A method for identifying a particular caller, said method comprising:
- detecting a voice utterance at an origin device;
- identifying a caller identity associated with said voice utterance at said origin device, such that said caller identity is transmittable as an authenticated identity of said caller for a call.
A system for identifying a particular caller, said system comprising:
- an origin telephony device;
- means for detecting a voice utterance at said origin telephony device;
- means for identifying a caller identity associated with said voice utterance at said origin telephony device, such that said caller identity is transmittable as an authenticated identity of said caller for a call.
A computer program product for identifying a particular caller, said computer program product comprising:
- a recording medium;
- means, recorded on said recording medium, for detecting a voice utterance at said origin telephony device;
- means, recorded on said recording medium, for authenticating a caller identity associated with said voice utterance at said origin telephony device.
A method for specifying telephone services for a particular caller, comprising:
- receiving, at an intermediary device, an authenticated caller identity for a call request from an origin device;
- retrieving a caller profile for said authenticated caller identity;
- and
- specifying a selection of services from among a plurality of services that are offered for said call request according to said caller profile.
A system for specifying telephone services for a particular caller, comprising:
- an intermediary device communicatively connected to a telephone network;
- means for receiving, at said intermediary device, an authenticated caller identity for a call request from an origin device;
- means for retrieving a caller profile for said authenticated caller identity;
- and
- means for specifying a selection of services from among a plurality of services that are offered for said call request according to said caller profile.
A computer program product for specifying telephone services for a particular caller, comprising:
- a recording medium;
- means, recorded on said recording medium, for receiving an authenticated caller identity for a call request from an origin device;
- means, recorded on said recording medium, for retrieving a caller profile for said authenticated caller identity;
- and
- means, recorded on said recording medium, for specifying a selection of services from among a plurality of services that are offered for said call request according to said caller profile.
A method for identifying a caller, said method comprising:
- detecting a biometric input at a biometric enabled origin device;
- identifying a caller identity associated with said biometric input at said origin device, such that said caller identity is transmittable as an authenticated identity of said caller for a call.
A method for identifying a caller to a call, comprising:
- detecting a call request at an origin device;
- accessing a third party system enabled to authenticate a caller identity;
- receiving a prompting from said third party system to provide a voice utterance;
- responsive to detecting a voice utterance at said origin device, transferring said voice utterance to said third party system;
- and
- receiving, from said third party system, an authenticated identity of said caller according to said voice utterance.
A method for caller identification, comprising:
- detecting a call request at an origin device;
- detecting a voice utterance at said origin device from a caller;
- accessing a third party system for a voice imprint corresponding to said voice utterance;
- authenticating an identity of said caller identified in said voice imprint by matching said accessed voice imprint with said voice utterance.
Dependencies are inferred from the claim text.