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US 2002/0178147 A1Published application
Fleet servicing method
OwnerPedro Arroyo, Silvia Fraderainventors
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OwnerPedro Arroyo, Silvia Fraderainventors
Estimating the term…
Method for servicing a fleet of vehicles, e.g., for maintenance, repairs, restyling and/or refinishing, using at least one data processing system and a number of user entries, including service center entries and at least one fleet manager's entry, at least a part of the user entries being linked to the data processing system via a data communication network, e.g., an extranet, wherein at least one of the data processing systems comprises a status database relating to the service status of all vehicles present at the service center; the data processing system provides the fleet manager's entry with a user interface for requesting access to the status database for reading status information; the data processing system provides the service center's entry with a user interface for updating the status database; on the basis of information derived from the status database the fleet manager adjusts the planning of servicing jobs. The data processing systems are linked to a third type of user entry for one or more suppliers, e.g. paint suppliers, and include a stock database including information about the stock of one or more products present at one or more of the service centers, and optionally allowing reading information from the status database.
1) A method for servicing a fleet of vehicles, e.g., for maintenance, repairs, restyling and/or refinishing, using at least one data processing system and a number of user entries, including service center entries and at least one fleet manager's entry, at least a part of the user entries being linked to the data processing system via a data communication network, wherein
4) A computer program for organizing service jobs for a fleet of vehicles, e.g., for maintenance, repairs, restyling and/or refinishing, allowing a number of service center entries, at least one fleet manager's entry, and, optionally, one or more supplier's entries to communicate with one or more data processing systems via a data communication network, the program comprising routines for providing a user interface to the fleet manager entry for sending a request for reading access to a status database relating to the service status of all vehicles present at one or more of the service centers, as well as routines for providing the service center's entry with a user interface for updating the status database.
7) A server system for use at a service center, linked to a data communication network, comprising a memory storing a status database and a computer program for providing a first user interface for reading and editing the status database and for providing a second user interface to a remote client of an identified authorized user for reading the status database.
9) A server system for use by a supplier of products for vehicle servicing, the server system comprising a computer program comprising routines to access a status database and a stock database in a remote data processing system of a service center and a routine for calculating the need of additional stock of products needed for planned service jobs.
Dependencies are inferred from the claim text.