Multimedia for calls on hold
OwnerJohn Gerard Adamek, Eric Harold Henrikson +2inventors
InventorsJohn Gerard Adamek, Eric Harold Henrikson, Anne Yin-Fee Lee, Donna Michaels Sand
Life of this patent
Estimating the term…
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OwnerJohn Gerard Adamek, Eric Harold Henrikson +2inventors
InventorsJohn Gerard Adamek, Eric Harold Henrikson, Anne Yin-Fee Lee, Donna Michaels Sand
Estimating the term…
In a multimedia communications system (100) that provides for two-way interactive calls, multimedia data is provided to callers when interactive calls are placed on hold. When a user places a call over the network (202), a determination is made as to whether or not the destination is available. If the destination is not available, the caller is placed on hold (204). While on hold, the user is invited to accept multimedia data, including, for example, a cartoon, interactive game, information, advertisement or the like (206). If the user accepts the invitation (208), bearer channels are set up to send the multimedia data (212). The user may end the multimedia session if the destination becomes available or may continue the multimedia session during and after the voice call to the destination.
A method for providing multimedia data to calls on hold, the method comprising the steps of:
A telecommunications network that provides multimedia data to callers who place calls over the telecommunications network while the calls are on hold, the telecommunications network comprising:
A method for providing multimedia data to calls on hold, the method comprising the steps of:
Dependencies are inferred from the claim text.