Repair order receiving and sending system using customer's unnecessary assets and method thereof

A repair order receiving and sending system using customer's unnecessary assets operated on a provider server provided by a provider, in which the provider server is connected to a repairer terminal used by a repairer and a repair requester terminal used by a repair requester on a network, the provider server comprising:

• a repairer database storing the repairers and products that can be repaired by the repairers so that they correspond to each other;
• a repair request information receiving part for receiving repair request information at least containing information for specifying a product to be repaired and a desired repair fee, transmitted from the repair requester terminal;
• a candidate repairer extracting part for searching the repairer database based on the information for specifying the product to be repaired, and extracting one or a plurality of candidate repairers that can repair the product;
• a repair request information notifying part for notifying the repairer terminal used by the candidate repairer of repair request information from the repair requester;
• a repairer selecting part for selecting the candidate repairer with the lowest repair fee as a repairer, among the entire input repair information;
• and
• an order notifying part for notifying the repair requester terminal of the repair information and order receiving, and an order sending notifying part for notifying the repairer terminal of order sending.

A method for receiving and sending a repair order using customer's unnecessary assets in a network environment in which a repairer server, a repair requester terminal used by a repair requester, and a component providing candidate terminal used by a component providing candidate are connected to each other on a network, the repairer server comprising:

• receiving repair request information at least containing failure information on a product to be repaired and a desired repair fee, transmitted from the repair requester terminal;
• specifying a repair component based on the failure information;
• searching the component information database storing components and products using the components so that they correspond to each other and the owner information database storing customers owning the products as potential component providers, based on the specified repair component, thereby selecting one or a plurality of customers owning one or a plurality of products including the repair component as the component providing candidate;
• inputting a reference purchase price based on the desired repair fee;
• notifying the selected component providing candidate of purchase component information at least containing information for specifying a component desired to be purchased and the reference purchase price of the component desired to be purchased;
• receiving selling component information containing a desired selling price of the repair component from the component providing candidate;
• selecting a component provider from the component providing candidate based on the selling component information;
• inputting a repair fee presented to the repair requester;
• and
• sending repair information at least containing the repair fee to the repair requester terminal.

A method for receiving and sending a repair order using customer's unnecessary assets in a network environment in which a provider server provided by a provider is connected to a repairer terminal used by a repairer and a repair requester terminal used by a repair requester on a network, the provider server comprising:

• receiving repair request information at least containing information for specifying a product to be repaired and a desired repair fee, transmitted from the repair requester terminal;
• searching a repairer database storing the repairers and products that can be repaired by the repairers so that they correspond to each other, based on the information for specifying a product to be repaired, and extracting one or a plurality of candidate repairers that can repair the product;
• notifying the repairer terminal used by the candidate repairer of repair request information from the repair requester;
• selecting the candidate repairer with the lowest repair fee as a repairer, among the entire input repair information;
• and
• notifying the repair requester terminal of the repair information and order receiving, and notifying the repairer terminal of order sending.

A recording medium storing a computer-executable program for realizing a method for receiving and sending a repair order using customer's unnecessary assets in a network environment in which a repairer server, a repair requester terminal used by a repair requester, and a component providing candidate terminal used by a component providing candidate are connected to each other on a network, the repairer server comprising:

• receiving repair request information at least containing failure information on a product to be repaired and a desired repair fee, transmitted from the repair requester terminal;
• specifying a repair component based on the failure information;
• searching the component information database storing components and products using the components so that they correspond to each other and the owner information database storing customers owning the products as potential component providers, based on the specified repair component, thereby selecting one or a plurality of customers owning one or a plurality of products including the repair component as the component providing candidate;
• inputting a reference purchase price based on the desired repair fee;
• notifying the selected component providing candidate of purchase component information at least containing information for specifying a component desired to be purchased and the reference purchase price of the component desired to be purchased;
• receiving selling component information containing a desired selling price of the repair component from the component providing candidate;
• selecting a component provider from the component providing candidate based on the selling component information;
• inputting a repair fee presented to the repair requester;
• and
• sending repair information at least containing the repair fee to the repair requester terminal.

A recording medium storing a computer-executable program for realizing a method for receiving and sending a repair order using customer's unnecessary assets in a network environment in which a provider server provided by a provider is connected to a repairer terminal used by a repairer and a repair requester terminal used by a repair requester on a network, the provider server comprising:

• receiving repair request information at least containing information for specifying a product to be repaired and a desired repair fee, transmitted from the repair requester terminal;
• searching a repairer database storing the repairers and products that can be repaired by the repairers so that they correspond to each other, based on the information for specifying a product to be repaired, and extracting one or a plurality of candidate repairers that can repair the product;
• notifying the repairer terminal used by the candidate repairer of repair request information from the repair requester;
• selecting the candidate repairer with the lowest repair fee as a repairer, among the entire input repair information;
• and
• notifying the repair requester terminal of the repair information and order receiving, and notifying the repairer terminal of order sending.

A repair order receiving and sending system using customer's unnecessary assets operated on a repairer server provided by a repairer, in which the repairer server, a repair requester terminal used by a repair requester, and a component providing candidate terminal used by a component providing candidate are connected to each other on a network, the repairer server comprising:

• a component information database storing components and products using the components so that they correspond to each other;
• and
• an owner information database storing customers owning the products as potential component providers,
• wherein repair request information at least containing failure information on a product to be repaired and a desired repair fee is sent from the repair requester terminal to the repairer server,
• in the repairer server, a repair component is specified based on the failure information, and the component information database and the owner information database are searched based on the specified repair component, whereby one or a plurality of customers owning one or a plurality of products including the repair component is selected as the component providing candidate, a reference purchase price is input based on the desired repair fee, and the component providing candidate terminal used by the selected component providing candidate is notified of purchase component information at least containing information for specifying a product desired to be purchased and the reference purchase price of the product desired to be purchased,
• selling component information containing a desired selling price of the repair component based on the purchase component information is sent from the component providing candidate terminal to the repairer server, and
• in the repairer server, a component provider is selected from the component providing candidates based on the selling component information, a repair fee presented to the repair requester is input, and repair information at least containing the repair fee is sent to the repair requester terminal.

A repair order receiving and sending system using customer's unnecessary assets supporting repair of a broken-down apparatus,

• wherein repair request information at least containing failure information for specifying a product or a component targeted for repair, a desired repair fee, and information on whether or not the use of a second-hand component is accepted is input to go on public on a network,
• regarding a repair component specified based on the repair request information and a product including the repair component, public buying on the network is supported,
• one or a plurality of estimated repair fees including information on whether or not the use of a second-hand component is accepted with respect to the repair request information is displayed together with estimators, and
• an estimated repair fee targeted for requesting repair is selected from the one or plurality of estimated repair fees, and a repair request with respect to the estimator who presents the selected estimated repair fee is input.