Methods and apparatus for wireless operator notification in document processing systems
AssigneeNCR Corporation
InventorKevin D. Gawne
Life of this patent
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Abstract
Techniques for operator notification of exceptions affecting financial document transaction processing machines are described. A transaction processing machine affected by an exception notifies the operator by sending a wireless message by means of a low cost, wearable operator display unit, which then displays the message using a display screen such as an LCD screen. Upon receiving the message, the operator clears the exception and directs the operator display unit to signal the processing machine that the exception has been cleared. Upon receiving the signal, the document processing machine checks for other exceptions and either resumes operation or performs further exception handling depending on whether further exceptions exist.
Claims17
A document processing system, comprising:
- a document transport;
- a transport controller for directing the operation of the document transport, the transport controller being operative to sense exceptions and to generate operator messages in response to the exceptions;
- a transmitter interface for receiving operator messages from the transport controller and wirelessly transmitting the messages;
- and
- an operator display unit for wirelessly receiving operator display messages from the transmitter interface and visually displaying the messages for an operator.
A method of document processing exception handling comprising the steps of:
- suspending document processing upon detection of an exception;
- wirelessly transmitting a visual operator message describing the exception to an operator display unit;
- and
- receiving a notification that the exception has been cleared.
Dependencies are inferred from the claim text.