Crisis control system and method

Abstract

A crisis control system and method is provided for controlling procedures and communications especially for use by a non-emergency business organization. In preparation for a potential crisis, a crisis communication reporting tree is developed with designated sections of the organization to be notified including high and low priority communication flow paths. The crisis communication reporting tree also provides communication flow lines for external parties including governmental emergency organizations, media organizations, customers, and the like. In one embodiment, various types of communication rules are developed including limiting telephone calls to maintain open telephone lines and relying on other forms of communications for quickly sending forms containing emergency related information. In one embodiment, a computer program is utilized which maintains procedures as well as tracks and directs communications.

Dependencies are inferred from the claim text.