Communications system and method for monitoring a group call number of the communications system
AssigneeSiemens Aktiengesellschaft
InventorPeter Halacz
Life of this patent
Estimating the term…
Abstract
Computer-controlled communications system, particularly a private branch exchange for telephone and data communication, including a computer with at least one CTI application, a number of terminals which are combined to form a group, and an interface for transmitting data between the computer and one of the terminals. The interface monitors group call numbers and transmits status changes of the group call numbers with respect to at least one feature and/or to changes of the terminal status/statuses.
Claims5
A communications system for telephone and data communication, comprising:
- a data processing device on which at least one CTI application may run;
- a plurality of terminals combined to form one group of terminals;
- and
- a CTI interface for transmitting data between the data processing device and at least one of the plurality of terminals, wherein the CTI interface monitors group call numbers and transmits status changes of the group call numbers, with the status changes relating to changes of terminal statuses of the group of terminals.
A method for monitoring and transmitting status changes of terminals of a communications system for telephone and data communication, the method comprising the steps of:
- providing at least one CTI application running on a data processing device;
- providing a plurality of terminals combined to form one group of terminals;
- providing a CTI interface for transmitting data between the data processing device and at least one of the plurality of terminals;
- monitoring the group of terminals with respect to at least one feature;
- and
- transmitting status changes of the group of terminals to an external side.
Dependencies are inferred from the claim text.