Interactive survey and data management method and apparatus
AssigneeQuality Data Management, Inc.
InventorEugene C. Nelson
Life of this patent
Estimating the term…
Abstract
An interactive survey and data management method and apparatus for collecting and processing survey information in which a questioning series of core item questions is asked of a sample participant and only when a core item response is within a predetermined range a second questioning series of drill-down questions that enable a more focused survey is then asked of the sample participate, otherwise the survey continues with the core item questions. The second questioning series may also contain open-ended questions called verbatims where the survey participant may give a detailed response to further explain an answer.
Claims11
A system of collecting survey information comprising:
- a first questioning series of core item questions developed to support a survey purpose;
- and
- a second questioning series of drill-down questions, wherein each of the drill-down questions is associated with one of the core item questions and one of the drill-down questions is presented only when a response to the associated core item question meets a specified criterion.
A method of collecting and managing survey data comprising the steps of:
- presenting a first core item question and recording a response to the first core item question;
- interpreting the first core item response;
- presenting at least one drill-down question and recording a response to the drill-down question only if the first core item response meets a specified criterion;
- and
- presenting a second core item question and recording a response to the second core item question.
A system for use with a data processing system with an attached display and input apparatus comprising:
- means for presenting a first series of questions on satisfaction of service or product use to a survey participant;
- means for receiving a first series of answers responsive to the first series of questions for the input apparatus;
- means for using a first series answer to determine if the answer is within a predetermined satisfactory range, wherein if the participant answers the first series question within the acceptable range, the first series of questions will continue;
- means for presenting a second series of questions of at least one drill-down question, wherein a drill-down question is only initially presented when the participant does not answer a first series question within the acceptable range;
- and
- means for receiving a second series of answers responsive to the second series of questions for the input apparatus.
Dependencies are inferred from the claim text.