Method and apparatus for the customer-oriented use of identification systems
OwnerWerner Brauweilerinventor
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Abstract
In order to further improve the known customer identification systems, so that the respective customer transactions may be processed even faster and with greater precision than was possible to-date, particularly in the customer-oriented service sector, the invention proposes that the customer account or the customer file stored in a computer installed for use by the customer advisor/customer counselor/sales personnel, in addition to the visual representation of the name and/or photos of the customer.
Claims20
A method for a custom oriented use of an electronic identification system, where personal data that are stored electronically are captured by a reading module and are
- processed by a computer, comprising the steps of
- evaluating the personal data associated with a customer,
- thereafter representing customer identifying information via a display unit, and
- representing customer sales information via the display unit in addition to the customer identifying information.
An apparatus for the customer-oriented use of an electronic identification system, comprising a multi function chip, which stores at least one unique identification number, which number is not subject to data confidentiality constraints, a reading module for evaluating the number, a computer for processing the number read by the reading module, which number is linked in the computer with customer identifying information and at least one account of the customer containing customer sales information and which number, when activated in the computer, opens the account of the customer, and a display unit for displaying customer identifying information and customer sales information stored in the computer.
Dependencies are inferred from the claim text.