Modular, convergent customer care and billing system

A customer care and billing system, comprising:

• an integrated database storing customer, billing and product data for plural services;
• and
• an integrated processing system providing customer care, billing and product processing for the plural services using the database.

A customer care and billing system, comprising:

• an integrated database storing customer, billing and product data for plural service products;
• and
• a group of functionally independent integrated components, each component providing a different function, each operable independently of the other independent components and operable integrated and each component providing processing for the plural service products using the database.

A customer care system, comprising:

• a system database storing customer information;
• and
• a functionally independent component selected from a group of functionally independent integrated components, each component providing a different customer function, each operable independently of the other independent components.

A billing, comprising:

• a system database storing billing information;
• and
• a functionally independent component selected from a group of functionally independent integrated components, each component providing a different billing function, each operable independently of the other independent components.

A product system, comprising:

• a system database storing product information;
• and
• a functionally independent component selected from a group of functionally independent integrated components, each component providing a different product function, each operable independently of the other independent components.

A method, comprising:

• collecting events from a plurality of diverse service systems;
• and
• combining different modular components to perform the rating and billing of the events.

A computer readable storage for controlling a computer via a process of collecting events from a plurality of service systems, rating and pricing the events;

• and producing a consolidated bill for a customer subscribing to a plurality of services.