Computer, system management suport apparatus and management method.

A system management support apparatus, comprising:

• a power supply unit which constantly supply power;
• a board interface which control power of a apparatus system, and connect to an integrated management panel board for monitoring a trouble of the apparatus system;
• a network interface connecting an external remote maintenance system;
• and
• a trouble notification unit which acquire log information when receiving trouble information generated since the power of the system is turned on until a start processing is conducted and an application is started, from said integrated management panel board, and notify the external remote maintenance system of the log information, wherein
• said power supply unit, said board interface, said network interface and said trouble notification unit are provided on a board connectable to an interface of the apparatus system.

A apparatus system management method comprising:

• a start processing operation of conducting a start processing, and then starting an application when power of a computer system is turned on;
• a trouble monitoring operation of controlling the power of the computer system, and integrally monitoring a trouble of said start processing unit;
• and
• a trouble notification operation of acquiring log information, and notifying an external remote maintenance system of the log information through a network interface if the trouble of said start processing unit is detected in said trouble monitoring operation.