US 2001/0043698 A1 · COMMUNICATION SUPPORT SYSTEM FOR PROVIDING TELEPHONE SERVICES TO A TELEPHONE USER BY REMOTE CONTROL OF A DATA PROCESSING DEVICE

Abstract

A communication support system includes a command signal detection unit which detects a command signal sent by a telephone unit, the command signal indicating one of a plurality of telephone services. A telephone service recognition unit determines which of the plurality of telephone services is indicated by the command signal from the telephone unit. A telephone service processing unit executes a telephone service processing for the telephone service determined by the telephone service recognition unit, the telephone service processing unit starting execution of the telephone service processing in response to control data from the command signal detection unit.

Claims20

Dependent claims

A communication support system in which a telephone unit is connected through a communication control device into a data processing device, the communication control device being connected to a telephone network, comprising:

a command signal detection unit for detecting a command signal sent by the telephone unit, the command signal indicating one of a plurality of telephone services;
a telephone service recognition unit for determining which of the plurality of telephone services is indicated by the command signal from the telephone unit;
and
a telephone service processing unit for executing a telephone service processing for the telephone service determined by the telephone service recognition unit, the telephone service processing unit starting execution of the telephone service processing in response to control data from the command signal detection unit.

1 more element

A communication control device for a communication support system including a telephone unit and a data processing device wherein the communication control device is connected to a telephone network and the telephone unit sends a command signal indicating one of a plurality of telephone services, comprising:

a line unit for connecting the telephone unit through the communication control device into the data processing device and the telephone network;
and
a command signal detection unit for detecting the command signal sent by the telephone unit, and for transmitting the command signal and control data to the data processing device so that the data processing device starts execution of a telephone service processing for the telephone service indicated by the command signal in response to the control data.

A computer readable medium storing program code for causing a processor to execute a telephone service processing in a communication support system wherein a telephone unit is connected through a communication control device into a data processing device and the communication control device is connected to a telephone network, comprising:

first program code means for causing the processor to detect a command signal sent by the telephone unit, the command signal indicating one of a plurality of telephone services;
second program code means for causing the processor to transmit the command signal and control data from the communication control device to the data processing device;
third program code means for causing the processor to determine which of the plurality of telephone services is indicated by the command signal from the telephone unit;
and
fourth program code means for causing the processor to start execution of a telephone service processing for the telephone service determined by said third program code means, in response to the control data.

2 more elements

Dependencies are inferred from the claim text.

Communication support system for providing telephone services to a telephone user by remote control of a data processing device

Life of this patent

Communication support system for providing telephone services to a telephone user by remote control of a data processing device

Life of this patent

Abstract

Claims20