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US 2001/0043591 A1Published application
System and method for controlling telephone calls through a cross platform enabled internet browser
AssigneeAlex Information Systems, Inc.
InventorsNICK NANCE, STEVE JOHNSON, MATTHEW PORTER, TRACY BOEHRER
Life of this patent
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Abstract
A system and method for controlling telephone calls through a platform independent enabled Internet browser with real-time display of screen pops and user directories.
Claims2
A computer based apparatus for controlling telephone calls comprising:
- a server based telephone module for notifying a client of telephone calls and for directing telephone calls to the client from a first telephone system to a second telephone system, as directed by the client;
- and
- a client based module provided in a platform independent format for receiving said telephone calls and for notifying said client of said telephone calls, and for providing said client with options for responding to said telephone calls in real time.
A computer based method for controlling telephone calls comprising:
- enabling a client to log into a first computer in communication with a first telephone system, from a second computer of said client, wherein said second computer is in communication with a second telephone system;
- directing telephone calls in the first telephone system to the second computer of said client in real time;
- and
- providing said client with announcement of and response options for responding to said telephone calls in real time.
1 more element
Dependencies are inferred from the claim text.