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AssigneeG & R Associates Incorporated
InventorsReinaldo Pabon, Richard Mauro
Estimating the term…
An improved computer-telephony integrated user console includes a computer system electrically connected to a telephone system. The computer-telephony integrated user console further includes an intelligent integrated keyboard which includes at least one programmable display key. The intelligent integrated keyboard is electrically connected to the computer system. Each display key includes an electrical switch and a programmable electrical display element, such as a bit-mapped LCD array. The display is responsive to commands received from the computer system and displays text and/or graphics on the key to indicate a current function assigned to that key. The function of the key is dynamic, and is controlled by a software automation server operating in the computer.
A computer-telephony integrated user console for manipulating calls in a telephone system and manipulating data in a data processing system, the user console comprising:
A method of operating a computer-telephony user console, the console including a keyboard with at least one display key, each at least one display key including a switch and a display, the method comprising the steps:
A method of operating a computer-telephony user console, the console including a keyboard with a plurality of display keys, each display key including a switch and a display, the method comprising the steps:
Dependencies are inferred from the claim text.