Automated ticket creation and assignment for cloud-based applications

A system for verifying a data structure for a cloud-based application, the system comprising:

• one or more memories;
• and
• one or more processors, coupled to the one or more memories, configured to:
• receive the data structure for the cloud-based application;
• verify whether a team name, indicated in the data structure as associated with the cloud-based application, is included on a list of valid team names;
• verify whether a user, indicated in the data structure as associated with the cloud-based application, is included on a list of valid users;
• automatically update the data structure by removing inactive entries;
• and
• provide the updated data structure for processing alerts associated with the cloud-based application, based on verifying the team name and verifying the user.

A method of verifying a data structure for a cloud-based application, comprising:

• receiving the data structure for the cloud-based application;
• verifying whether a team name, indicated in the data structure as associated with the cloud-based application, is included on a list of valid team names;
• verifying whether a user, indicated in the data structure as associated with the cloud-based application, is included on a list of valid users;
• and
• automatically updating the data structure by removing inactive entries for processing alerts associated with the cloud-based application, based on verifying the team name and verifying the user.